Easycar
Easycar Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating: 1.0 star based on 2 customer reviews. Consumers are mostly dissatisfied and report issues with billing and refunds.
Positive Feedback
Easy to book according to some users, but positive notes are limited amid multiple Easycar reviews citing service failures.
Negative Feedback / Risk Areas
- Repeated Easycar customer complaints about no car provided and no refund after waiting at pickup.
- Complaints about billing holds and withheld deposits and poor customer service handling refund requests.
- Issues with incorrect pickup times and perceived unfair cancellation or "no show" charges.
Key Takeaways for Future Customers
- Expect potential difficulty obtaining refunds and challenging billing disputes; confirm payment requirements before booking.
- Document flight arrival and pickup times and keep records when contacting customer service for redress.
- Consider alternative providers if you want reliable customer service and clear deposit policies.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating: 1.0 star based on 2 customer reviews. Consumers are mostly dissatisfied and report issues with billing and refunds.
Positive Feedback
Easy to book according to some users, but positive notes are limited amid multiple Easycar reviews citing service failures.
Negative Feedback / Risk Areas
- Repeated Easycar customer complaints about no car provided and no refund after waiting at pickup.
- Complaints about billing holds and withheld deposits and poor customer service handling refund requests.
- Issues with incorrect pickup times and perceived unfair cancellation or "no show" charges.
Key Takeaways for Future Customers
- Expect potential difficulty obtaining refunds and challenging billing disputes; confirm payment requirements before booking.
- Document flight arrival and pickup times and keep records when contacting customer service for redress.
- Consider alternative providers if you want reliable customer service and clear deposit policies.
Media from reviews

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |No car no refund!
Very bad! They did not provide us a car after waiting an hour to be served due to the fact that my wife who had booked the car could not provide a credit card.
We offered two debit cards and one credit card on my name but were not accepted. Finally we did not get the car and we did not have a refund!
Nice business they have! Avoid at all costs!
- Easy to book
- No car no refund
Preferred solution: Full refund
User's recommendation: Avoid at all costs!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery Poor Service
Easyjet issued a car voucher with pick up time the same time as the flight took off , I was then considered a "no show" as arrived two hours later. At the scheduled arrival time.
The Agent had let my booked car go and I had to rebook a more expensive car. Sounds like a money making scheme to me Why would any booking not default to the arrival time of a flight ? Although the agent at the desk agreed he said only Easyjet customer service could issue any redress.
Contacting them was difficult and unhelpful. They advised it was my responsibilty to double check their work and login and change the pick up time.
User's recommendation: Book with someone else Enterprise have excellent customer service
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI rented a car with this company in Chicago for $210 3 days. The car company, named Fox who is a known company said to me that if I am late there will be a charge of 25$ per day. I was late a day. but
I rented a car with this company in Chicago for $210 3 days. The car company, named Fox who is a known company said to me that if I am late there will be a charge of 25$ per day.
I was late a day. but when I returned the car they kept the $150.00 on hold funds and didn't return my hold money back.
This is very wrong and considered as fraud.
From now on not only I do not trust EASYCARCOMPANY, I will not trust Fox company as well, they are both thieves and in fraudulent business. I hope everyone see this action and don't trust them.
Preferred solution: Full refund
User's recommendation: Don't trust EASYCARCOMPANY.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRemboursement
Bonjour,
J'ai loué une voiture avec Easycar du 22/08 au 25/08 sous la réservation N ES81941****.
J'ai été débité pour la caution d'un montant de 1 524.
A ce jour, la caution rendue est de 1 496.
Il y a donc un différentiel de 28 .
=> Pourriez-vous m'indiquer la raison ?
Merci d'avance.
Cordialement,
Pierre-Henri DHENNE
Preferred solution: Full refund
No ability to rent a car
Our card wasnt accepted. We need a refund.
Nowhere was written that we need credit card. I assume its fair to get us a refund because enterprise didnt even accepted our reservation.
Preferred solution: Full refund
Disgusted
had a prearranged car hire agreement with easy car rental in Orlando Florida. arrived slightly later in Orlando, only minutes then proceeded to wait 2 hours at passport control owing to congestion.
when we eventually arrived at the car rental office we had more queues, which took another 2 hours, only to be told they never had a car for us, but they would transport us back to the airport and we would receive a car from Advantage car hire. We took it for granted that easy car hire had contacted Advantage but once we were able to speak to a representative this was not the case. So I had to pay a new rental agrrement which was considerably more than our first and the Rep at Advantage told us there would be no problems claiming back from easy car hire. Well this has proved to be not the case and I am still trying to get some sort of compensation, easy car rental saying that because we never picked up the car at the appointed time we are in breach of contract.
Surely if flights are delayed or there are delays in the airport this cant be the case, otherwise people would stop booking car hire. To say I am raging is an understatement
Easycar - Easy 1 Car Rental Review from London, London
The company refused to give back a deposit paid for car rental. Excuse after excuse over the months.
The deposit was for £400. The lady called Donna William pretends to be just the manager, she owns the company. I was told the money would be in my account, nothing happened.
Sending by western union, nothing again. Do not hire a car from these crooks.
The company website has their address at 235 Westferry Road, London
Companies Similar to Easycar
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
She is bull ***. I am planning to take her to court and a lot more. Anyone who wants join in with
This happened to me aswell what should I do!